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Versa 4 won't turn on

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‎03-09-2025 03:19 - last edited on ‎03-10-2025 04:55 by Fitbit Moderator

‎03-09-2025 03:19 - last edited on ‎03-10-2025 04:55 by Fitbit Moderator

Versa 4 won't turn on 

Moderator Edit: Clarified subject

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‎03-09-2025 05:10

‎03-09-2025 05:10

Hi @Rjwiggins - did you hold the watch button for at least 10 seconds, if that doesn't help try charging it from a PC for at least 30 minutes and monitor the connection noises, then try again if it doesn't start by itself.

Author | ch, passion for improvement.

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‎03-10-2025 04:58

In response to Guy_

‎03-10-2025 04:58

Hi there, @Rjwiggins. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not turning on. I understand your concern. @Guy_ Thank you so much for your help! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.

Thanks in advance! 

Maria | Community Moderator, Fitbit


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