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Versa 4 won't update

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‎06-14-2024 08:28 - last edited on ‎06-24-2024 12:21 by Fitbit Moderator

‎06-14-2024 08:28 - last edited on ‎06-24-2024 12:21 by Fitbit Moderator

The clock is frozen on the x screen. Next, I carried out the actions by pressing the button and I managed to load to the language selection page, then in the application I added a new device, but the firmware does not want to install on them, they freeze during installation and the screen goes blank, and at the end of the installation I see a cross with an X The application no longer sees them and I need to repeat everything again. Tell me what to do, the watch is only 2 months old and it no longer works?

MAKE A VIDEO 

Moderator Edit: Clarified subject

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‎06-14-2024 09:31

‎06-14-2024 09:31

Sorry for my bad english, after they turn on on language page, and phone lost them because i need make new connection with new code

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