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Versa 4 wont turn on

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Hello,

My versa 4 wont turn on after I left it charged overnight. Whenever I do a long press on the side button, the fitbit logo would appear and will flash for like 5 seconds and then the red x  follows then it would turn to black screen again.

Hope you can help on this issue.

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8 REPLIES 8

I have the same issue. Any help would be gratefully received. 

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I am having the same issue.  Help

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I have the same issue.  I even tried to reset my watch and it didn't help. I'd love to know how we can fix our watches. I miss wearing mine.

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I have charger 4 and I can’t get notifications. they just stopped. Ridiculous 
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Hi @Lala1967 - yours is a different issue to the topic posted here. 

It may even be the wrong forum if you have a charge 4, and if that is your watch.

In any case check if sleep or do not disturb has accidentally got switched on because that will stop notifications being displayed.

Author | ch, passion for improvement.

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Hi @Irene_C  @Tiffmccammon @Nuts24 @Manager23 

Please contact customer support via the Fitbit App or support link at the bottom of this email to ascertain if it is a temporary problem or warranty issue.

Author | ch, passion for improvement.

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I have the versa 4. The screen on my watch won't come on unless it is
charging. Then it just shows the fitbit logo. Idk what to do about it.
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@Tiffmccammon - see previous answer.

Author | ch, passion for improvement.

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