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Versa syncs but no exercise data update

‎01-11-2026 07:02

‎01-11-2026 07:02

I have a versa 4 and iPhone 16, yesterday when syncing all of my exercise data did not sync.

i have done the repairing, turning everything off/on, uninstalling/reinstalling

nothing is fixing the sync issue. Thoughts?

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2 REPLIES 2

‎01-11-2026 07:16

‎01-11-2026 07:16

Hi @Mativda and welcome to the forums. 

I appreciate your message, and I'm sorry to hear that you are experiencing troubles with the syncing process of your device. 

Please try all the steps described in the following help article: Why won't my Fitbit device sync?

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‎01-11-2026 07:39

In response to MarioSFitbit

‎01-11-2026 07:39

Thank you information, I had followed all of those suggestions prior to submitting my question. My device appears to sync however no exercise data transfers from my Versa to my iPhone app, HR is the only thing that transfers. 

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