Yesterday, I finally updated the Fitbit firmware after my phone had been persistently reminding me to do so for days.
This morning my Fitbit Versa 4 no longer works, has a black screen, when I press and hold to switch on, goes through the motions of a reset, flashing Fitbit logo, then a red X, and then a static Fitbit logo, then to black screen. It is fully charged and no longer recognised by my phone.
I contacted Fitbit support, and they told me it's out of warranty and to buy a new one.
Has anyone else encountered this? Is clear that the Fitbit firmware update has caused this. Any suggestions on a way to reverse this, or has it killed my Fitbit?
