help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

When will the recent broken update be addressed?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-22-2024 19:17

‎09-22-2024 19:17

Regarding the recent update topic pinned to the versa 4 board:

 

There are dozens of people posting of various issues after this recent update. I am a LONG time fitbit user but my versa 4 is now basically broken after this update. It's been unusable for 2 weeks now.

 

We have heard nothing back from the fitbit team or even acknowledgement of the broken update.

Best Answer
1 REPLY 1

‎09-22-2024 21:14

‎09-22-2024 21:14

It’s so frustrating.  Losing all my years of exercise is inexcusable.  

Best Answer