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Zone not working

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‎08-16-2023 08:54

‎08-16-2023 08:54

Zone min not working again! How do you make it work?

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‎08-16-2023 14:07

‎08-16-2023 14:07

Good to see you around the community @Otisotisdog2.

Thanks for sharing the inquiry regarding active zone minutes.

The issue could be heart rate that may not be accurate when moving or exercising. Please check  this article to improve the accuracy of heart rate information and check the information mentioned here about other factors that could affect your heart rate reading, this has been useful to other users who have experienced something similar. 

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‎08-17-2023 05:31

‎08-17-2023 05:31

@Otisotisdog2   You earn active zone minutes by doing moderate and vigorous intensity activities.  You can watch a short video on your Fitbit app to see how they work.

  • Tap on your zone minute icon on your phone app
  • Swipe up on the screen and the video is at the bottom of the page

Fitbit uses CDC and WHO guidelines in its activity recommendations.  Here are links to two CDC articles that might help you.

How much physical activity do older adults need? 

Measuring Physical Activity Intensity 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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