02-03-2024 06:27
02-03-2024 06:27
so yesterday my fitbit versa 2 stopped syncing, the touchscreen stopped working, and it went from 100% charge to 6% overnight. I’ve had this watch since 2020, and it does hold some sentimental value because it got me through covid, college, and has been with me for such a big part of my life (probably sounds stupid, i know). is it finally time to get another watch? any similar experiences?
02-03-2024 07:56
02-03-2024 07:56
Hello @tenzuta and welcome to the Community. Not stupid at all. Sadly, it sounds like you have a battery failure. All rechargeable batteries have a lifespan and I think yours reached it. Fitbit doesn't replace batteries. Before you consider an upgrade to a Versa 4, you need to know that Fitbit doesn't allow third party apps on the Versa 4 or Sense 2. So if loving your Versa 2 included apps like Starbucks, you will be disappointed.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.