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versa 4 is broken and wont work

‎03-29-2025 08:15

‎03-29-2025 08:15

my fitbit broke after a month of having it. the screen is black and wont light up. i get vibrations from notifications but the screen still stays black.

ive tried resetting it, charging it again (charges fine), re syncing it, and changing the clock face. i am upset that it didnt last long 

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‎03-29-2025 08:30

‎03-29-2025 08:30

HI @pumpkin-pie - did you ask for a replacement watch?

See the Support - Product Help, Contact us link at the bottom when viewing your post in the forum.

Author | ch, passion for improvement.

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