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How do I change a Versa 4 to my account?

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‎12-26-2023 05:05 - last edited on ‎11-28-2025 11:26 by Fitbit Moderator

‎12-26-2023 05:05 - last edited on ‎11-28-2025 11:26 by Fitbit Moderator

i received a versa 4 for xmas and it log into my daughter account how do i change it to my account (had a versa lite previously) help needed x

 

Moderator Edit: Clarified subject.

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‎12-26-2023 14:43

‎12-26-2023 14:43

A warm welcome to the community @adelejones031.

Thank you for providing the details about Versa 4. 

In this case, ask your daughter to delete it from her account (also delete it from her Bluetooth) and give it to you. Once the Versa 4 is set up on your own account, it will start over with your stats.

If you have any doubt about it, please see this help article: How do I set up my Fitbit device?

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1 REPLY 1

‎12-26-2023 14:43

‎12-26-2023 14:43

A warm welcome to the community @adelejones031.

Thank you for providing the details about Versa 4. 

In this case, ask your daughter to delete it from her account (also delete it from her Bluetooth) and give it to you. Once the Versa 4 is set up on your own account, it will start over with your stats.

If you have any doubt about it, please see this help article: How do I set up my Fitbit device?

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