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‎10-06-2018 23:13

‎10-06-2018 23:13

I bought my fitbit versa in August 2018 in India.

I am in Bahrain now.From today morning my fitbit's display has been flickering and showing red and green lines and then dying.

I had charged it yesterday and noticed this today.It is syncing with the phone.

I tried to restart it and reset it multiple times.The fitbit logo doesnt appear.Sometimes a partial screen display is coming which then develops the green and red lines and then goes off.

I am going on vacation for 2 weeks from today and feeling disappointed and distraught.

How do I proceed? I have mailed customer support.

Thanx in advance.

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‎10-07-2018 00:48

‎10-07-2018 00:48

If you have already tried multiple restarts and Factory resets there is nothing else you can do. Support is really your only option. I hope they reply soon.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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