07-09-2018
10:44
- last edited on
07-11-2018
08:08
by
AlvaroFitbit
07-09-2018
10:44
- last edited on
07-11-2018
08:08
by
AlvaroFitbit
Is there any way to reset calories and steps to zero ?.
because if not , this device will be worthless
Moderator edit: format
07-09-2018 16:54
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07-11-2018 08:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-11-2018 08:10
Welcome! It's great to see you around @LuluN As @WavyDavey explained your Versa should automatically reset back to zero each midnight. Didn't this happened with your device? I have heard this happening to Charge 2 usually when there is a timezone change but not with the Versa. Still you can try restarting it to help it reset back to zero the following midnight:
1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.
Let me know how it goes!
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