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400 Client Error On Access Token Refresh Attempts

‎03-14-2025 07:47

‎03-14-2025 07:47

 We are experiencing technical issues when attempting to refresh the token. Below is an error message we encountered:
400 Client Error: Bad Request for url:
Can anyone help?
 
Another issue I encountered is that the email provided for partner support is not working. I keep receiving an error stating that devhelp was not found at fitbit.com.
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‎03-14-2025 11:19 - edited ‎03-14-2025 11:22

‎03-14-2025 11:19 - edited ‎03-14-2025 11:22

Hi @conniu 

1. For the 400 client error, would you please provide the entire endpoint that you are calling?  You didn't provide it.

2. What email address are you using?  Also, would you provide the exact response you are receiving when attempting to email support?

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