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A lot of 503 and 504 errors starting at 1:15 PM Central Time.

Starting at 1:15 PM Central Time, we are seeing a lot of 503 and 504 errors (mostly 503).

 

... 

<span class="cf-error-type">Error</span>

<span class="cf-error-code">504</span>
<small class="heading-ray-id">Ray ID: 413c41989c0b9f11 &bull; 2018-04-30 19:01:28 UTC</small>
</h1>
<h2 class="cf-subheadline">Gateway time-out</h2>

...

 

At this point in time, it appears better than 50% of our requests for data are receiving these errors.  Can Fitbit assist?

 

Kind regards.

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5 REPLIES 5

Yes, us as well. Has been about the last hour or so. 

 

Using Fitbits in Research? Check out Fitabase --www.fitabase.com
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Hello,

We aware of the issue and trying to resolve it asap. 

Sorry for any inconvenience.

 

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Any updates on this issue?

 

Would be nice if http://www.fitbitstatus.com/ were updated to reflect the problem

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Seems to be back this hour, lots more 503 and 504. Any update on things? Could we get updates on www.fitbitstatus.com

 

Thanks,

--Aaron

Using Fitbits in Research? Check out Fitabase --www.fitabase.com
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We have also been seeing a lot of 503 & 504 errors on-and-off within the past few days.  We've been seeing periods of these errors for the past couple of months.  I too would like to see the Fitbit status page updated with information regarding these issues if possible.

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