My users are reporting errors that just started happening today (April 18) where requests to activities and timeseries APIs like https://api.fitbit.com/1/user/-/activities/date/<date>.json are getting a 401 unauthorized response (no error message or ...
When we do the request for the full activity list available for a specific user: https://api.fitbit.com/1/activities.json we don't see the activity id of an activity this user selected on her pixel watch. The activity id was 91060, which is a running...
One of our user having data in fit bit APP but from api not getting
Dear Fitbit Team,I have a few technical questions we hope you can assist us with.Deleting subscriptions for users we do not have data anymore. In some cases we receive hook subscription data for users that do not have any data for access\refresh toke...
My applications to intraday data access were approved, and I received confirmed messages from the issue tracker. However, I still cannot access the intraday data.To be precise, I called the "Heart Rate Intraday by Date" endpoint "/1/user/[user-id]/ac...
There seems to be an issue on format for calorie link intraday request. For responses coming from the endpoint: https://dev.fitbit.com/build/reference/web-api/activity/get-activity-log-list/, each activity log contains a possible field "caloriesLink...
I'm looking at the sleep section of the WebAPI docs and I can't tell when the logs are updated. I want to create an app that can track how long and what stage of sleep I am in to dynamically adjust when my alarm goes off (all of this happens while I ...
Hi,I recently had intraday API access approved for my application(server-based) but when I send a request for intraday heartrate I'm not getting the intraday data and only getting the summarized RHR. Endpoints tried:GET https://api.fitbit.com/1/user/...
Dear Fitbit Support team,When users log in with Google to authorize our app and grant permission to access Fitbit data, they receive a warning message: Warning! The app is not using HTTPS to obtain your permission securelyEven though we are using HTT...
I can't find an endpoint to get stress data in the docs.Same goes for EDA, daily readyness, cardio load.
I'm trying to get the data I've accumulated through Fitbit Ace 3, but sdk says no, and I'm trying to get it through API, so the initial stage of logging in with my child's account is not possible, what should I do? In conclusion, I would like to ask ...
We are developing an application using the Fitbit Web API, and we have the following question: How long does it typically take for data after the lastSyncTime (obtained via the Device API) to be fully synchronized on the Fitbit servers? We currently...
Dear Fitbit API Support,I call api /1/user/-/profile.json for 1 time and meet this issue. Before that I call this API to make this reach limit /1/user/-/activities/tracker/....As I know the Fitbit Web API has a rate limit of 150 API requests per user...
I have made an application that will collect intraday heartrate data for multiple users. This is registered as a "Server" application at Fitbit. For development purposes I have also made a "Personal" application for one particular user to test the ap...
Hi All, This week, starting from February 22, 2025, I began encountering "Retry-After" errors on some cases when hitting the rate limit. However, we process hundreds of cases, and most run successfully before even reaching the limit. Does anyone have...
I am looking at the daily summary of 'minutesSedentary', 'minutesLightlyActive', 'minutesFairlyActive', and 'minutesVeryActive' obtained from the "Get Activity Time Series by Date Range" API. I realize that some posts were talking about the definitio...
I have some questions about the new Demo Accounts.1. Do I need to create a new Issue Tracker request for each account/participant or just once per study like the old gmail "+" hack?2. Can I transfer the data from a demo account to the participant's p...
Hi,I'd appreciate your help figuring out why Subscribers endpoint stats could not verify my server. The log on my side shows nothing; I do not even see Fitbit trying to reach my server.cURL from anywhere to the same site looks OK – 204, 404 returned ...
Hi!I keep getting a console error for invalid_grant. It says my authorization code is invalid, but it isn't expiring and it seems to be a valid code. Can you please help?
We have a situation where our web API with Fitbit is capturing high step count but zero active minutes ( for instance 17K steps but zero light, active or highly active minutes- all using Fitbit charge 5). In some cases we have 15k steps, 140 light ac...
For some of our users, we started getting abnormal 'activeDuration' values for activities, which don't fit into int value.Sample log is: feign.FeignException: Numeric value (1721157995000) out of range of int (-2147483648 - 2147483647)at [Source: (Bu...
Fitbit Sleep API has level summary fields for stages like deep, rem, light, wake where we can see the count, minutes, and thirtyDayAvgMinutes. If the total second count for a specific stage does not equates to a full minute, what type of rounding alg...
We have received a sleep data with info code 3 (Server-side issue). My question is how we should treat that data? Due to server side issue, are we getting any wrong information through the API? Seems like fitbit app is showing the same data that we a...
Hello,I'm working on an app that fetch data on intraday endpoints. All of them works except the active-zone-minutes endpoint.My app is set to personal. Here is the url I use: https://api.fitbit.com/1/user/-/activities/active-zone-minutes/date/mydate/...
I can't find anything about Cardio Load in the WebAPI documents. I hope WebAPI can have the ability to access Cardio Load. Thanks
In Sleep Web API, when we fetch clasic type sleep data (duration less than 3 hours), we are always get asleep count 0 in summary. Here is an example"summary": { "asleep": { "count": 0, "minutes": 102 }, "awake": { "count": 0, "minutes"...
Around 5:30 AM JST on December 20, 2024, when executing the Fitbit Web API, a response with status code 503 was returned. What could be the possible causes?
Hi All - I'm trying and failing to get oxygen saturation data through the web API.I have authorized the oxygen_saturation scope (see screenshot below).The app is designated as "Personal".A request for heart rate data works fine. The URL looks like......
Hello, I am about to start a research project for which I need to have a real-time access to the physiological data such as heart rate (HR), electrodermal activity (EDA), temperature and acceleration (3D ACC). I assume that WebAPI should give me the ...
Breathing rate is associated with sleep. If there are multiple sleep sessions in the day, are we gonna receive multiple breathing rate values. From a single day of data what I have seen is that I have received two sleep session data. However I am get...
Receiving error 503: service unavailable while accessing the web api. Its my first time getting this error and I suppose its on the web api side. Is that correct? I am building a thesis application relying entirely on fitbit data and I am concerned. ...
With my apologies, John... I'm trying to use the EER formulae here (in a Wear OS app). I question the "1.0 x" multipliers on these grounds:Multiplying anything by 1.0 doesn't make any difference and implies that those factors are placeholders for the...
We're seeing missing data for heart rate zones when using the Activity Summary Web API. This is happening for people with whom we previously were able to get the heart rate zone data. I've double checked the scopes and they have the correct permissio...
I'm trying to develop a prototype that integrates with the fitbit api, but I haven't been able to fetch any data that makes sense through the api.Every call that i make, be it to fetch a specific date's stats (/1/user/[user-id]/activities/date/[date]...
So I have two fitbit trackers, inspire 2 and pixel watch 3. I do not wear my pixel watch at work, but I do wear my inspire. Because I can't have two trackers on the same account and switch which is active (without a massive headache) I currently add ...
Can I find out my sleep score through web API?I can't find it in the web api.
Currently, the Search Food API seems to be randomly returning empty results for searches.To reproduce: use the Web API explorer and set the query to something like "cheez" or "honey".https://api.fitbit.com/1/foods/search.json?query=cheezTry it a few ...
I'm trying to access AZM data from the Web API, but I receive a 403 Permission denied Response: {'error': {'code': 403, 'message': 'The caller does not have permission', 'status': 'PERMISSION_DENIED'}} The App Scope is personal and the scope "a...
Dear there,Is there Web API for Readiness Score and Stress data?
Hi all, I am making a request to the `active-zone-minutes` endpoint (`https://api.fitbit.com/1/user/-/activities/active-zone-minutes/date/[todaysdate]/1d/1min.json`) and I'm getting the following error: `{"errors":[{"errorType":"system","fieldName":"...