We are wondering if there is any recent change in the FitBit api that we have missed. We are encountering the following problems:We are receiving step data from user devices in decimal format on our platform, but the values on the devices (FitBit Ap...
We've been experiencing a large amount of timeouts when calling api.fitbit.com. This started back on 9/4 and lasted about 6 hours, then started again yesterday with larger and larger gaps of calls failing, and has been on and off all day today. We...
We have a user who has synced his Fitbit to our app. His device and Fitbit dashboard show data back to the beginning of January 2020. We are getting everything for the entire year except Jan 2-Feb 5, with the exception of 7 days from Jan 16-22. We ha...
Hi,I'm trying to build an app by calling Fitbit api. I managed to have the login feature work but the Authorization Page is not coming out. it's "Developer information: invalid_request - Missing scope parameter value" message instead. I spent all day...
This is a very occasional error. We have many thousands of users who have no problem with accessing the activity. Our user reports that no data is being shown on our service for the activity steps. We check the access tokens and they are fine - but...
I typically collect data daily, two API requests (one for food and another for steps) per user. However, I now need to recollect the data back to April 2017. The gem I am using is somewhat older and only pulls data for a specific day, not a range of...