Forum Posts

Changes to our Fitbit Status Dashboard

On November 14th, we updated our Fitbit Status Dashboard, https://fitbitstatus.com or https://status.fitbit.com, to align it with the look and feel of Google's status dashboards.  As a result, those who subscribed to the old page will no longer recei...

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Temperature, EDA, HR data download

Hi, I'm a researcher at Politecnico di Torino. We need a smartwatch to monitor heart rate, EDA, skin temperature on office workers and we were interested in Fitbit Sense 2. I'm wondering if the device allows in such a way to download these data recor...

Resolved! Increased 503 errors today

Hi, We've noticed that we're getting a high rate of 503 errors when users are refreshing their access_token. We also see intermittent issues when connecting the the APIs. The status pages say everything is fine, is there some localised outage? Cheers...

yulife by Jogger
  • 448 Views
  • 3 replies
  • 2 votes

Rent Fitbits for Research

Hello!I will be conducting a study in the Netherlands and Belgium that will require ~60 Fitbits for about a month. I would like to rent these as I do not have the budget to buy them. I am wondering if anyone knows of any resources to rent Fitbits fro...

Getting baseline temperature

I know temperature logs output the deviation from the baseline - but to calculate the deviations... the baseline must be known. Is there anyway to pull this?

mmf229 by Recovery Runner
  • 171 Views
  • 5 replies
  • 0 votes

Google account for Fitbit

Hi! We have several clinical studies utilizing Fitbit, each involving hundreds of patients. Many of our patients are seniors, and to ensure smooth account management, we usually set up Fitbit accounts for them before sending out the devices. However,...

Activity + Sleep = 18:36?

Hi all, I pull data from API and do some analysis on google sheets. I noticed the following and want your feedback. I used to get 24:00 when summing activity (sedentary minutes + lightly active minutes + fairly active minutes + very active minutes) a...

Can't see sent direct messages

Hi @JohnFitbit ,I might have accidentally sent you two direct messages - instead of one. That being said, please let me know if you received either or both of them as I cannot see any of the messages in my inbox. If not, I can also send you the quest...

mmf229 by Recovery Runner
  • 81 Views
  • 1 replies
  • 0 votes

Changing App Ownership

@GordonFitbit Hi Gordon,Is there a way to change the ownership of an app over to a work address. This way we don't need to set up everything again, change keys, and have to wait for intraday data again.Also, I tried doing a personal message and it sa...

mmf229 by Recovery Runner
  • 82 Views
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Resolved! Overlapping Sleep Stages

I am trying to parse through my sleep data and realized when there are overlapping sleep stages with awake (which is light,deep, or rem overlapping with a very short awake stage) - the small awake stage that shows in the app for 30 sec or 1 min is no...

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mmf229 by Recovery Runner
  • 156 Views
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Suggestion: Make API not suck

Fitbit's food tracker is so terrible that I have to use a different app that syncs with fitbit.  It's important that all my data be in the fitbit app because that's what my doctor and the All of Us Research Project have access to.But it's not just th...

Humana Go365

I am part of the Humana Go365 community and I use a Fitbit Versa 2. I love the Fitbit but it’s not communicating all information tracked to Go365, so I don’t get all the points available like a Garmin user. Garmins transfer heart rate and calories bu...

chippi by Jogger
  • 2372 Views
  • 7 replies
  • 5 votes

Resolved! Exporting sleep data to REDCap

Hello, Our team is trying to understand what the effort and overall process would be to extract Sleep data from FitBit devices (multiple study participants) into REDCap software for analysis for a research project. Would this involve developing our o...

Haley_M by Jogger
  • 1026 Views
  • 7 replies
  • 1 votes

Project

Hello, I'm doing a project for my University and I'm trying to use de fitbit API. The idea is to get the data from the central servers of FITBIT where the watch send the data, through a batch executed periodically.  I have read the docu but there are...

Ganchito by Recovery Runner
  • 832 Views
  • 8 replies
  • 3 votes

Resolved! sleep parameter for insomnia study

Hi all !!I'm very interested in Fitbit Inspire 2, because I'm ready to study insomnia. That's why nowadays I've tested on Fitbit Inspire 2 wearing this band and collected data from it.When I wear this band, I'm wondering about several things.First, h...

ImJAY by Jogger
  • 276 Views
  • 3 replies
  • 5 votes

403 error when trying to get ECG data

Hi, I couldn't find a solution to my problem so I thought I would just try on here. I'm trying to get ECG data using an api. I have successfully managed to retrieve hrv and hr intraday data. However, for the ECG data, I'm getting the following error:...

Sleep Reports

Could you place the hour markers on all of the sleep reports: Time Asleep, Sleeping Heart Rate, Estimated Oxygen Variation, and Restoration, just like the one for Deep and REM Sleep Stages showing the deep, light and rem sleep cycles? That would be h...

Please tell me about "Web API Intraday".

Nice to meet you.My name is HIRO.Please tell me about "Web API Intraday".https://dev.fitbit.com/build/reference/web-api/intraday/How long does it take to approve if I apply using this form?Is there a charge after being approved?

Hirokazu by Recovery Runner
  • 393 Views
  • 3 replies
  • 1 votes

Track calories burned during exercise

Hi everyone. I have purchased FitBit Inspire 3 to be used in a personal/university project of mine. The goal, as mentioned in the title is to track calories burned during exercise. After I complete an exercise and it appears on my FitBit dashboard, w...

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limit for number of connected user

Hi there,Are there any limitations for the number of users connected to an app? I know that for each registered user there is a limit of 150 requests per hour. But are there other limitations? I can't find it in the documentationthank you and best re...

DirkR by Jogger
  • 132 Views
  • 1 replies
  • 0 votes

Resolved! How to obtain real-time seating times

(Machine translation.)Hello.I am considering purchasing a FitBit device because I am interested in the API that is in place.Is it possible to use the API from a PC to get the device wearer to remain seated for more than one hour?Or is it possible to ...

Web API Changelog

Hi, I have been looking for a changelog of the Fitbit Web API but did not find anything except for this thread last year which did not end in a productive discussion:https://community.fitbit.com/t5/Web-API-Development/Web-API-changes-concise-changelo...

Resolved! Detailed Element Name description

Hi, I see from below Web API documents I can find the descriptions and examples of each Element Name of every endpoint. (https://dev.fitbit.com/build/reference/web-api/) But may I know if there are any more detailed documents that I can refer to sinc...

HannahRND by Recovery Runner
  • 230 Views
  • 2 replies
  • 1 votes

Resolved! Data collected during sleep

Hi, As far as I understood data that are collected during sleep is like below -  sleep, breathing rate, skin temp, SPO2, HRV May I know if I missed any data types? Thanks. Regards,Hannah

HannahRND by Recovery Runner
  • 270 Views
  • 2 replies
  • 0 votes

Resolved! Realtime data gathering

So I want to pull data from the Fitbit cloud to my database by using Fitbit API in real time. But as far as I am concerned, data only gets updated when you access the Fitbit app on your phone and swipe to sync the data to the cloud? Please correct me...

Resolved! Very New Developer Question

I'm very new to development in general and was confused about the role the web API plays in developing apps. Can it only be used to develop websites or is there any way it can be used in a phone app? I'm trying to make an app for my phone that collec...