10-14-2021 06:41
10-14-2021 06:41
Hi,
We've noticed that we're getting a high rate of 503 errors when users are refreshing their access_token.
We also see intermittent issues when connecting the the APIs.
The status pages say everything is fine, is there some localised outage?
Cheers,
Dan
Answered! Go to the Best Answer.
10-14-2021 13:50
10-14-2021 13:50
Hi @yulife,
Welcome to the forums!
Thanks for reporting this. We've identified an issue, and currently monitoring it as we roll out a fix. In the meantime, please continue to check our status page for any further updates.
10-14-2021 13:50
10-14-2021 13:50
Hi @yulife,
Welcome to the forums!
Thanks for reporting this. We've identified an issue, and currently monitoring it as we roll out a fix. In the meantime, please continue to check our status page for any further updates.
03-27-2024 05:53
03-27-2024 05:53
Hi John, We are still getting 503 error very frequently while fetching user step data for a day
Is there any resolution to the problem?
Thanks
03-29-2024 13:09
03-29-2024 13:09
Hi @Bhartesh,
Welcome to the forums!
Can you submit a case in our support form? We're seeing similar reports and it's easier to track the reports this way.