Hi there,There are multiple threads all asking the same question, some as old as 2016.Is there any update on how to remove a subscription without a valid refresh token. Unsubscribe-from-notifications-with-expired-Access-TokenWe-need-the-ability-to-r...
Our service is getting notifications for users that have stopped using our app. Their access token has expired and we don't have a refresh token. Can we force unsubscribe without using the users access token? Is there a service we can use, even a man...
I know this was brought up back in 2016 and Fitbit said that they were creating a subscription API with client authorization as opposed to a user authorization. Has this been developed? We have many users that have invalid refresh tokens but we are s...
I followed the instructions for Implementing the Subscription API. I have created a web service endpoint, configured a subscriber, and verified the subscriber, but I cannot get the final step of Creating a Subscription to work.I always receive the fo...
Hi, Is there any way I can remove a subscription to my server without having a users access-token? I don't really see why I should need their permission to do this... I've got a server with a few users registered. One user has de-registered, but...
Hello Fitbit Team,I am experiencing an intermitent problem where some of my members get an invalid refresh token that cannot be used to refresh the expired token anymore. I am using a distributed lock each time we get a new token and we allways roll ...
We have had a lot of reports lately about our production app no longer syncing data for some of our users. As far as we can tell our development app is not affected, but we have been able to replicate on production as well. Based on our logs, we aren...
Hi Community, I am facing below error while calling subscription API. I have added subscribers endpoint in Application setting.URL : "https://api.fitbit.com/1/user/-/userRevokedAccess/apiSubscriptions/6462e07f.json"Reposens : {"errors": [{"errorType"...
Hi, we have noticed that we used to receive "historical" notifications for activities. We have some users who have entries since 2012. We are wondering how that could happen, as we should only receive recent updates, at least that's how we understand...
We have a user with an active subscription to Fitbit. When we try to get login for that user we are getting the below error"I/O error on POST request for \"https://www.fitbit.com/oauth2/authorize\": Connection reset; nested exception is javax.net.ssl...
Following the instructions here: https://dev.fitbit.com/build/reference/web-api/developer-guide/using-subscriptions/#Configuring-a-Subscriber I created an endpoint to service the Fitbit subscriptions and created the logic to return the correct status...
We are developing an application that uses data from fitbit thru the fitbit API. After the users have authorized and granted access to our app, we are able to get data thru the API as specified. So far, so good. Given the kind of user base that we ar...
Currently, the webhook notification can contain a collectionType of "activities", which indicates that either the activity log list or the daily activity summary has updated data. As it does not make a distinction between the two, I have to make two ...
Our research group is currently working on a project to detect stress among students in Canada using Fitbit smartwatches. As part of the project, we need to develop an AI model for stress detection, and for this, we require more physiological data th...
The log list endpoint seems to only capture steps that are grouped into an 'activity,' but when a user wears their device all day, it captures steps that are not part of an 'activity.' What is the best way to capture these steps? I don't wish to bias...
Hello, we are noticing some of the subscriptions notifications we are getting are causing race conditions in our system due to the speed and frequency of the notifications. In the example below taken from our logging we received two separate subscrip...
Hi all, is it possible to extract data such as Heart rate and sleep stage data between 1min or 5min intervals?
I am trying to create a subscription by sending the following request:POST https://api.fitbit.com/1/user/-/activities/apiSubscriptions/1.json But I keep getting the following error:Error: read ECONNRESET Network Request Headers content-length: 100000...
After experimentation, I've discovered a few issues with the afterDate parameter in the Get Activity Log List call (https://dev.fitbit.com/build/reference/web-api/activity/get-activity-log-list/).The main issue is that afterDate is used to compare ag...
I'm trying to adapt an existing application to make use of the subscriptions API. After quite a bit of experiementation, I was yesterday able to get it to validate the subscriber.Today I've tried synicing a device. I don't seem to have received a no...
Hello - I am looking into an issue where one of our users is logging activity in the fitbit web portal but the activity is never recorded by our system. However, activities logged outside of the web portal are recorded by our system.Can someone confi...
Hello, I'm testing my app and I'm pretty sure there's supposed to be a ECG and a cardioscore (VO2) box to tick. Cause when send a HTTP request for those fields, it responds with"This application does not have permission to READ ELECTROCARDIOGRAM dat...
I'm having an issue where if I have a Fitbit device with steps already on it, and then I connect the Fitbit to a new Fitbit account, when I make my API call starting from midnight, my API call is only returning the number of steps taken since the acc...
Hi all, We have a couple of users who use our platform infrequently and haven't been seen for a while but we are still getting subscription notifications about their activities. However, their access tokens expired and for some reason their refresh t...
2 related questions: 1. Does my App have to create a userRevokedAccess subscription for each user? It seems to me if an App wants this they would want for all users, so it would make sense to make this a global subscription? 2. Do I subscribe to use...
Nice to meet you.My name is HIRO. Please tell me about "Web API Sleep" When I get the API sleep it doesn't contain the 'summary' of the 'type steges'. Please tell me if you know why.The API date for the attached image is September 22, 2021. I am usin...
I got the correct OAuth2.0 access token and everything, but when I sent an API request it returned an empty array like this. I tried it with other data and it returned the same empty array as well. Does anyone know what the issue is?
Hi, Over the past few days, we have noticed that the subscriber endpoint of our registered application is getting disabled automatically on your portal and after that, we do not receive notifications.We manually enable the endpoint every time when we...
I am trying to implement a subsciber endpoint. But when I click on the verify button in the app configuration, it fail. Checking my server log, I see no requests at all to the endpoint happening at all to https://webhook.x2.energy/fitbit I see reques...
* I originally posted this in the SDK section but meant to post it here. Couldn't figure out how to delete the post. A few others and myself have recently inherited an application that uses the Fitbit to access information about a user that has given...
I am calling the following create subscriptions api which is returning 400 HTTP error code for user 1/user/-/userRevokedAccess/apiSubscriptions/5376c286-28cb-11ed-9541-fa8ad0f31f12:userRevokedAccess.json Response: {'collectionType': 'userRevokedAcces...
Hi, Since roughly 2022/08/28 we are receiving a very high number of 503 errors on steps and minutesSedentary calls to api.fitbit.com as well as some of the token refresh calls. Are there any known issues? as I can't see anything listed on the inciden...
The current Web API's Delete Subscription endpoint requires a valid access token (or refresh token that can be used to get an access token). However, we have thousands of users who have deleted our app, leaving us with no way to refresh their expire...
Hello.Please tell me about the API.How is the body counted as "awake"?
Hi Fitbit Team. A followup from https://community.fitbit.com/t5/Web-API-Development/Refresh-Token-Invalid/m-p/5155647 In the cases where user's Fitbit tokens were revoked by Fitbit due to suspicious activity, should we have received a "Revoked Access...
I recently switched my server to a DigitalOcean droplet and now my subscriber won't verify. It works as expected when I test it from my home computer, but fitbit won't verify it. Is there a way to see the logs for my attempts? It's odd, because my s...
We are in the process of developing our first data collector. I am the "test user" . I have authorized fitbit to share data with our test server. We only receive notification events for activities and sleep. When I registered I clicked on Allow All T...
Hi Team,I have one user who is having enabled subscription for activities scope. The user is logging activity using the Fitbit portal. If he logged activity using recommended activity from the browser the Fitbit is able to post notification for that ...
Hi, Ref the documentation here - https://dev.fitbit.com/build/reference/web-api/developer-guide/using-subscriptions/#Verifying-a-Subscriber How can I add security when carrying out the initial verification. Our security measures will not accept API ...
Hi there.I have a subscriber endpoint set up with notifications coming in.I noticed if a user logs water in the app, I don't get any type of subscription notification. However, if a food is logged, a subscription (food) notification is sent, and upon...