Fitbit Subscriber Disabled

[Jeff_New_Ocean]

We noticed today that our Fitbit subscriber linked to our production system was disabled yesterday Sept 26th at 02:01 UTC. (Sept 25th 10:01 PM ET).

This happened once before a couple years back, but in that case, it clearly showed under the "Stats" that there was a high failure rate. This time, there seems to be no indication what happened. 

I did re-enable the subscription this morning at 13:32 UTC.

Can you assist?

Thanks,
Jeff Humphry
New Ocean Health Solutions

[Gordon-C]

Hi @Jeff_New_Ocean 

I'm not really sure.   I don't see any errors on our end.