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Subscriptions: receive too many notifications from Fitbit.

‎05-09-2025 02:41 - edited ‎05-09-2025 02:42

‎05-09-2025 02:41 - edited ‎05-09-2025 02:42

Hello,

I am facing a problem with one user receiving too many requests. When I checked the logs, I found that this user received approximately 30000 notifications in just 7 days. Additionally, I noticed something strange: the data for DateFrom and DateTo is outdated, for example, DateFrom and DateTo is 2024 As a result, many APIs are reaching their limits for this user. Does anyone know the cause of this issue or how we can resolve it? Thank you for your attention.

hyhuu99_0-1746783752100.png

 

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‎06-25-2025 08:08

‎06-25-2025 08:08

Hi @hyhuu99 

My apologies for the delay getting back to you.   I want to find out if you are still receiving an excessive amount of notifications for this specific user?

Gordon

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