Hi there.I have a subscriber endpoint set up with notifications coming in.I noticed if a user logs water in the app, I don't get any type of subscription notification. However, if a food is logged, a subscription (food) notification is sent, and upon...
Hello, I have successfully integrated the Subscriber API into my web application, but now what I am seeing is a notification every 15 minutes, despite the ONE user that we have beta testing this being asleep. The only scope for the subscription is ac...
I need to build and test app that uses the Web subscribe API . The developer documentation says we need to use HTTPS and can not use self signed certs. Any idea how I can set up a development environment? My company has a CA cert how ever I am not a...
We have stopped receiving web hook. I added a new endpoint also & it was verified, but nothing changes. I add new activities for a user using the Web Dashboard, but I don't get any web hook notification to my server anymore. The stats box next to the...
I am looking for an easy way to use the subscription web API . What would you recommend? I am considering using kafka, Can anyone recommend a kafka-connect plug-in for fitbit ? Kind regards Andy
Hi Fitbit support team, My team notice that our subscriber endpoint is disabled. We have been using this the subscriber endpoint for > 6 mth and its affecting our customer steps and health activity Need you advice on below:1. What is the reason why F...
Hello, I'm trying to make a simple request on the API to get back heartrate scope. I red API documentations and many subjects and the forum but i sill do not understand how to do it. here where i am: Set in API an new app to be able to get the requir...
Hello Fitbit dev team, I'm having some issues creating a subscription after verifying my subscriber endpoint and authenticating a user via the implicit grant flow. Once the user is authenticated, the user's access token is used to call the create a...
Hi community! I am integrating Fitbit API with the application of the company I work for. I have successfully managed to implement all required steps for authentication (OAuth 2.0) through our app (on Android) and I can see my user's consent to Fitbi...
Hi, I am trying to verify an endpoint for a subscriber, but I do not see any requests coming in from my reverse proxy logs when I click on "Verify". Could I get confirmation that the verification requests are indeed being initiated, and what response...
I have developed a Webhook using the subscriptions API to get information about users' activities. It works fine, but I would like to know what is the action made for the activity (create, update or delete) so that I can modify it properly. The body ...
Hello! I am having problems to figure out what I am missing for the verification of the signature in the webhooks.I am getting the X-Fitbit-Signature header and matching it to the body of the request encrypted with SHA1 with the client-secret+'&' as ...
Hi, I am trying to fetch data from 4 endpoints: /activities/list.json/[user-id]/body/log/weight/date/[date].json/[user-id]/foods/log/date/[date].json/[user-id]/sleep/date/[date].json Out of those 4, 3 return an "API client is not authorized by the re...
I have REST API that GETS sleep and activity data from Fitbit and stores it in an excel file. I have a question, If there are multiple Fitbit devices connected to a single account. How can I differentiate, that which sleep data belongs to which devic...
Hello, I am currently trying to register an application with Fitbit, having been granted intra day access. As regards the registration form, could you please tell me, when requesting the terms of service and privacy policy URLs, does Fitbit require m...
We're experiencing an issue where we get a 204 when trying to delete a user subscription, but the user subscription does not get deleted. Here's a sample cURL call:curl https://api.fitbit.com/1/user/{user-id}/apiSubscriptions/{subscription-id}.json -...
Hi all. In my application I have authorised a user, and added them to a subscription. However whenever I add any activities for that user via the app, nothing is sent back to my subscription endpoint. The subscriber is verified, and when I add the su...
We use Web API through webhooks. Our webhook had a bug and started sending 400 errors back to Fitbit. Fitbit policy is to disable webhooks that go above 10% of the error. The notification of this error is sent via email. 1) We know we should not be s...
I'm getting a 404 error when clicking the allow button. I'm having this problem only in my live server(https://www.gogch.com/app/). Its working fine in my local server(http://localhost:8080) and also a test server(https://testing.gogch.com/app/).This...
Looking for best practice for retrieving historical data. For example, I want to retrieve that last 30 days of activities for a user. It seems I would have to make several requests:https://api.fitbit.com/1/user/-/activities/date/2021-09-13.json https...
Hi, I am doing a fitbit integrated web app for my university thesis project. As the API access form requires some company specific information i.e. website, privacy policy, terms of service, link to where the app will be accessible. I was wondering h...
Hi. I'm trying to verify a new subscriber endpoint. Using curl, I confirmed that the expected HTTP status codes are being returned (204 and 404). However, when clicking 'Verify' and monitoring server logs, I do not see any requests actually being sen...
Hi there, We used to get email notifications when Fitbit disabled a subscriber endpoint. But recently we find there are no such email notifications anymore. We have to check the state of subscriber endpoints on dev.fitbit.com. Just wondering if it is...
I am undertaking a research thesis using the Charge 4 with 30 participants. I have had to go through an ethics process ensuring the privacy of the participants is very protected.I am able to connect and extract data for a participant using the web ap...
We are working on transition over to subscriptions to better handle user updates. I have monitored the webhooks from our dev account and noticed some interesting behavior that I'd like to see clarified. Over the course of the day, I saw activity upd...
Hi, We no longer get notifications on data changes for some users, so I wanted to verify if the subscription for that user was still active. I noticed the following error when performing aGET https://api.fitbit.com/1/user/-/apiSubscriptions.json { "e...
Hi Fitbit, We use Web API for many years, and we currently encounter a new kind of issues : many users of our application complain about the low frequency of Daily summaries. It seems that we receive only 1 or 2 updates for a specific dates, or even ...
When you subscribe, you will receive information activity information that received active user informationCalling the API https://api.fitbit.com/1/user/[user-id]/activities/date/[date].jsonReceive information in the form of {"activities": [], "goals...
Hi, i'm having this error:Unhandled rejection StatusCodeError: 504 - "Gateway Timeout".Seems to happen with this path: https://api.fitbit.com/1/user/-/activities/activityCalories/data/today/1y.json Is there a solution?
When we are customizing, we are trying to created different App using Fitbit API,Do we get data directly from Watch or data will move to FitBit app and from that app we have to take required data ?? should we have to install fitbit app compulsory f...
Hi, Today we got 502/503 exceptions while trying to hit fitbit subscription apis.Can you please look into this? Thanks
organized the question details regarding the implementation of Fitbit web API. 1. What is the maximum setting of expires_in when requesting RefreshToken? Setting expires_in to 3153600 does not apply. 2. What should I use for unsubscribe token? ...
Hi there.I have a subscriber endpoint set up with notifications coming in. When a user logs an activity, what type of subscription notification is sent?Does it come in the format below as a post of the endpoint URL?[{"collectionType": "activities","d...
The subscription verification for our application is failing and showing this message "Subscriber has not been successfully verified."The endpoint is working fine and it is returning the correct 204/404 replies when the code is either correct or inva...
Fit Bit Device - Versa 2 API - https://api.fitbit.com/{}/user/{}/activities/steps/date/today/{}.json while invoking this api , getting given error below occasionally - 503 Service Unavailable Question 1 - Why is it happening ?Question 2 - Does this...
Hi, I've created a Server APP to obtain the sleep data of the users for my app, the authorization process is made with a Link on my phone app or a link on my web system, the problem I have is that when I try to authorize multiple users, I can't do it...
Our Forward-confirmed reverse DNS (FCrDNS) mechanism started rejecting Fitbit messages.For a couple of days we've been receiving messages from the following IP which cannot be Reversed DNS: 34.67.42.66 https://mxtoolbox.com/SuperTool.aspx?action=ptr%...
Over the last month or so noticing that we are receiving duplicate sleep notifications within seconds of each other. Example of a couple of notifications received this morning: {"Type": "fb","Payload": "[{\"collectionType\":\"sleep\",\"date\":\"2019...
The subscription verification for our application was working fine and we were getting notifications but today it is failing and showing this message "Subscriber has not been successfully verified."The endpoint is working fine and it is returning the...
Hello, we had a few instances recorded around March 8th 2021, where activity duration was initially greater that active duration and then getting corrected. I have couple questions on this:1. Is duration, activeDuration or originalDuration expected t...