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503 Service Unavailable - error while accessing api to fetch today fitbit reading

Fit Bit Device - Versa 2 

API - https://api.fitbit.com/{}/user/{}/activities/steps/date/today/{}.json while invoking this api , getting given error below occasionally -  503 Service Unavailable 

 

Question 1 - Why is it happening ?

Question 2 - Does this force the user to logging again , any auto log off happened ?

 

 

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2 REPLIES 2

Hi @jjoseph1984,

 

Welcome to the forums!

 

A 503 typically means the data is unavailable or maintenance is occurring. Can you PM me your client ID, and the timestamps of when you received these errors? I can check our logs to see if it lined up with any outages/server maintenance.

 

503s don't force users to log out of their app. It just means the service is not available and is unreachable.

 

Thanks!

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Thanks for the reply - > client ID let me discuss with the team and send you .. 

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