Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Intraday data access - No Response

Hi,

I requested intraday API access through the request form 2 weeks ago, but haven't received a reply yet.
Any way of reaching out to the responsible team, to know the status of the request?
Case number: 29753403

Kind regards,
Nirman

Best Answer
5 REPLIES 5

Hi @nirman 

 

I'll follow-up with you through the intraday request support case.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes

Hi @Gordon-C 

 

I have experienced a similar issue. I submitted my request a few weeks ago and have heard nothing yet. 

CaseNumber: 35971405

 

Any help would be really appreciated as our project depends on having this access.

Thank you! Imogen

Best Answer
0 Votes

Hi @imarsh 

 

Thank you for providing the case number.  Let me investigate where you are in the approval process and get back to you through the case.

 

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes

Hi @Gordon-C 

I still haven't heard from you. Please will you provide me with an update? thanks a lot, Imogen

Best Answer
0 Votes

Hi @Gordon-C 

I am having a similar issue. I submitted my request around 2 weeks ago and have heard nothing yet. 

CaseNumber: 40596882

Any help would be really appreciated as our project depends on having this access.

 

Thank you!
Niket Singh

Best Answer
0 Votes