No requests from Fitbit for subscriber endpoint verification

[jc1117]

Hi. I'm trying to verify a new subscriber endpoint. Using curl, I confirmed that the expected HTTP status codes are being returned (204 and 404). However, when clicking 'Verify' and monitoring server logs, I do not see any requests actually being sent. 

OAuthClientID: 227LJL

Any help would be greatly appreciated!

[Gordon-C · Accepted solution]

Hi @jc1117 

I see in our logs that we are initiating the verification, but I don't see a response from your subscriber.   Is your subscriber endpoint open such that it can receive traffic from the outside world?  If it cannot, then we will not be able to send the verification codes to your endpoint.   

Gordon

[jc1117]

Hi @Gordon-C 

Ah gosh. I forgot that our staging environment was behind a firewall. I'll reach out to my colleague to address the issue. Thanks so much for checking your logs. 

Cheers,

J.C.