06-11-2021 05:59 - edited 06-16-2021 15:14
06-11-2021 05:59 - edited 06-16-2021 15:14
Hi Fitbit,
We use Web API for many years, and we currently encounter a new kind of issues : many users of our application complain about the low frequency of Daily summaries. It seems that we receive only 1 or 2 updates for a specific dates, or even only 1 notificaiton when the day is over (so the day after), and no more update of the current day.
Is it something that has recently changed ?
Regards,
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EDIT: That was my mistake, our asynchronous message queue was flooded and I got wrong metrics about it. Sorry for that !
Best Answer06-11-2021 15:02
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
06-11-2021 15:02
Hi @pécé,
Can you clarify what you mean by daily summaries? Are you referring to a drop in webhook notifications from Fitbit users due to a reduction in syncing? Or are referring to something else?
Best Answer06-15-2021 00:56
06-15-2021 00:56
Best Answer06-15-2021 10:38
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
06-15-2021 10:38
Hi @pécé
Would you please private message me your client ID? I'll see if I can find any issues with notifications to your subscriber.
Thanks!
Gordon