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Daily updates notifications for current day

Hi Fitbit,

 

We use Web API for many years, and we currently encounter a new kind of issues : many users of our application complain about the low frequency of Daily summaries. It seems that we receive only 1 or 2 updates for a specific dates, or even only 1 notificaiton when the day is over (so the day after), and no more update of the current day.

 

Is it something that has recently changed ?

 

Regards,

 

==========================================

 

EDIT: That was my mistake, our asynchronous message queue was flooded and I got wrong metrics about it. Sorry for that !

 

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3 REPLIES 3

Hi @pécé,

 

Can you clarify what you mean by daily summaries? Are you referring to a drop in webhook notifications from Fitbit users due to a reduction in syncing? Or are referring to something else?

 

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Hi,

That's it. I use this endpoint
https://api.fitbit.com/1/user/-/activities/date/{date}.json in order to get
daily data from users that have connected their account to our application.

It seems that we are no more notified for the current day (we usually are
notified many times for the current day), and only notified after a day end.

Regards,

*Pierre-Charles BERTINEAU*
*Responsable Technique et SI*

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Hi @pécé 

 

Would you please private message me your client ID?   I'll see if I can find any issues with notifications to your subscriber.

 

Thanks!

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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