06-11-2021 05:59 - edited 06-16-2021 15:14
06-11-2021 05:59 - edited 06-16-2021 15:14
Hi Fitbit,
We use Web API for many years, and we currently encounter a new kind of issues : many users of our application complain about the low frequency of Daily summaries. It seems that we receive only 1 or 2 updates for a specific dates, or even only 1 notificaiton when the day is over (so the day after), and no more update of the current day.
Is it something that has recently changed ?
Regards,
==========================================
EDIT: That was my mistake, our asynchronous message queue was flooded and I got wrong metrics about it. Sorry for that !
06-11-2021 15:02
06-11-2021 15:02
Hi @pécé,
Can you clarify what you mean by daily summaries? Are you referring to a drop in webhook notifications from Fitbit users due to a reduction in syncing? Or are referring to something else?
06-15-2021 00:56
06-15-2021 00:56
06-15-2021 10:38
06-15-2021 10:38
Hi @pécé
Would you please private message me your client ID? I'll see if I can find any issues with notifications to your subscriber.
Thanks!
Gordon