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Charge3 giving stale lastSyncTime Data from device end point

‎12-14-2018 12:53

‎12-14-2018 12:53

Hi,

 

I am working on an application, that makes sure that every user using it has synced their data after a given timestamp. I tested it with two alta's and a charge 2 and a charge 3. All devices except charge 3 show correct lastSyncTime. Charge 3 shows stale sync time from last day while I can see my today's activity on the app(which means its synced).

 

Hoping for an early response

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‎12-17-2018 15:35

‎12-17-2018 15:35

Hi @AnkitaSamariya.  Where are you viewing the sync time?  If you're using a Web API call, please provide the complete syntax.  Does the sync time always display the day before and not the current sync time?

 

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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