03-27-2019 13:29
03-27-2019 13:29
We're implementing subscriber notifications but can't seem to get it working consistently. It works with a single test user, we can get notifications properly, but the moment we add a second test user, that user get's the exact same subscriber ID as the first one (which is a 1), and then we stop getting notifications altogether.
Our subscription endpoint ID is "1", wasn't sure what else to name this for now, but for details-sake:
Test account1 user ID: 4TK4ZQ
Test account1 subscriberID: 1
Test account1 subscriptionID: 1
Test account2 user ID: 22KSTD
Test account2 subscriberID: 1
Test account2 subscriptionID: 1
Tried deleting and re-adding, continues to get the same sub ID and notifications stop arriving.
03-27-2019 17:18
03-27-2019 17:18
Hi @Jer_TX,
When adding the subscription for the second user, your application should have received a "409 Conflict" error. In the documentation, we state "Each [subscription] ID must be unique across the entire set of subscribers and collections." Therefore, you can't have both users assigned to the same subscription ID. Your configuration needs to be something like
Test account1 user ID: 4TK4ZQ
Test account1 subscriberID: 1
Test account1 subscriptionID: 1
Test account2 user ID: 22KSTD
Test account2 subscriberID: 1
Test account2 subscriptionID: 2