Different count appears for Steps

[PranInfo]

Hi Team,

I observed one scenario where the step count for a particular activity is showing a different number on the web dashboard however if I open that activity by clicking on the View Details button then it shows a different count. For ref. I'm attaching the screenshots as well.

I specifically turned on the "Workout" as the activity type on the Fitbit Sense watch.

Can you please help me in understanding why it is showing 2 different counts?

The same behavior is observable on the below APIs,

1. This API shows the step count present on the web dashboard,
https://api.fitbit.com/1/user/-/activities/date/2022-05-25.json

2. This API shows the step count when the user clicks on the particular activity details,
https://api.fitbit.com/1/user/-/activities/list.json?beforeDate=&afterDate=2022-05-25&sort=asc&offse... 

[JohnFitbit]

Hi @PranInfo,

Sent you a PM to obtain additional information. I'll let you know what I find out after a bit of research.

[PranInfo]

Hi @JohnFitbit ,
any update on this?