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Error: "The request was aborted: Could not create SSL/TLS secure channel"

ANSWERED

Fitbit team, starting yesterday we started receiving a lot of errors when trying to retrieve the Access Token and Secret.

 

The error we are seeing is "The request was aborted: Could not create SSL/TLS secure channel".

 

Can anyone in Fitbit confirm or explain why this is happening?

 

 

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25 REPLIES 25

Everyone, please upvote this bug report to Microsoft:

 

https://connect.microsoft.com/VisualStudio/feedback/details/1906395

 

The issue seems to be in low level System.Net framework.

 

Also, I have similarly filled a bug against CoreFx which might be a more expedient way realistically to get a fix since the next version of ASP.NET will be based on this and out next month:

https://github.com/dotnet/corefx/issues/3889

Using Fitbits in Research? Check out Fitabase --www.fitabase.com
Best Answer

Thanks the excellent work by @aarondcoleman and people he rallied, Microsoft has confirmed that this is an issue in Windows itself.

 

CloudFlare has come up with a workaround that they may release next week.

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Today, Microsoft released an update to fix this issue ( https://support.microsoft.com/en-us/kb/3109853) and issued a security advisory ( https://technet.microsoft.com/library/security/3109853.aspx ).

 

Thank you to everyone for their help in investigating this issue!

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Hey everyone,

 

If this applies to you, make sure you're patched. The workaround will no longer be a thing.

 

Thanks again to those that contributed. 🙂

Andrew | Community Moderator, Fitbit

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Hey Andrew,

 

Do you have an endpoint that can be hit now just as a double-check? Cheers,

 

--Aaron

Using Fitbits in Research? Check out Fitabase --www.fitabase.com
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@aarondcoleman Hey Aaron, I'll have to ask tomorrow and get back to you on that.

 

Update: Still waiting on a response, but I'll post again when I have more information.

Andrew | Community Moderator, Fitbit

What motivates you?

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