10-09-2020 02:33
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10-09-2020 02:33
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Hi, I am Saketh. I am working on fitbit WebAPI's integration to get Intraday series data. On authentication of fitbit user is done, I am receiving fitbit data through the Endpoint URL provided while registering my application. So, my query is, does the user get automatically logout from fitbit application, while am using that user owner ID to get data from fitbit in my application ? By auto logout, the user's device stopped synchronizing with fitbit application ? I have checked this with 2 different user devices, both of them are facing the same issue of auto logout.
Thanks in advance
10-10-2020 22:08
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10-10-2020 22:08
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Would you please clarify what you mean by auto-logout? Do you mean the Fitbit user needs to manually log back into the mobile app, or is your access token expiring after a certain amount of time?
I don't see a setting in the mobile application that will automatically log the user out of the Fitbit mobile application. The Fitbit mobile application needs to be running on the mobile device in order for syncing to occur, and the user needs to be within bluetooth connectivity range for the device and mobile app to sync.
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

