01-21-2015 07:57
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01-21-2015 07:57
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We have had fitbit integration working with our service for a while. The service is a website that allows users to see and register various information about health. The web site allows our users to connect their fitbit account. As a part of the initial authorization process the user will be forwarded to the fitbit login.
So far users have been typing in their fitbit credential as username and password and token exchanges have been working as expected. Today I had a client ask me how to proceed. She had initially created her fitbit account by logging in with her google account and therefore does not know her fitbit username and password and cannot proceed when she reach the fitbit login page.
What to do?
Any help will be much appreciated.
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Accepted Solutions
01-21-2015 10:54
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SunsetRunner
01-21-2015 10:54
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Hi,
When the user logs into Fitbit.com via Google+ for the first time, they are prompted to fill in their profile and create a password. They can reset their password through our normal forgot password page <https://www.fitbit.com/login/forgotPassword> with their Google account email address.

01-21-2015 10:54
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SunsetRunner
01-21-2015 10:54
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Hi,
When the user logs into Fitbit.com via Google+ for the first time, they are prompted to fill in their profile and create a password. They can reset their password through our normal forgot password page <https://www.fitbit.com/login/forgotPassword> with their Google account email address.

