help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit autherization page not loading in android but working in iOS.

‎11-16-2023 02:36

‎11-16-2023 02:36

Hi Team,

When I navigate to Fitbit authorisation page where user will provide access to their vital data, is not showing anything in android , only blank screen I can see but same url I am able to open in iOS.

Can you please help me on this.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-16-2023 07:03

‎11-16-2023 07:03

Hi @VamsiP19 

Would you please confirm that the user has the latest version of the chrome browser installed on their device?  There was a recent bug that sounds similar to this problem and it was fixed with the latest version.

Thanks!

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes