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Fitbit autherization page not loading in android but working in iOS.

‎11-16-2023 02:36

‎11-16-2023 02:36

Hi Team,

When I navigate to Fitbit authorisation page where user will provide access to their vital data, is not showing anything in android , only blank screen I can see but same url I am able to open in iOS.

Can you please help me on this.

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‎11-16-2023 07:03

‎11-16-2023 07:03

Hi @VamsiP19 

Would you please confirm that the user has the latest version of the chrome browser installed on their device?  There was a recent bug that sounds similar to this problem and it was fixed with the latest version.

Thanks!

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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