Fitbit auto sync and notifications

[Govida]

Hello,

If fitbit auto sync option is enabled in app, does it communicate steps changes automatically to fitbit.com and we get the notification for the same if we have a subscription?

Thanks & regards,

Shruti

[JohnFitbit]

Hi @Govida,

Yes, the expected behavior of the API Subscription service is to alert you when the user has synced new data to their account. Using your example, if a user has additional step count from their last sync time, you'll be alerted the next time they sync that there was an update to their activities.

I hope this helps. Let me know if you have additional questions.

[Govida]

Thank you for the answer.. Facing one another issue in delete subscription.

Some of our users registered to our app using subscriptions, they are unable to sync fitbit data. I checked their tokens, both access and refresh tokens are showing as expired. I tries to delete subscriptions manually using fitbit api but it needs a valid access token without which it fails to delete subscription for that particular user. Can you suggest some other way to delete the same?

Also, it would be helpful if you can provide information about scenarios in which refresh token gets expired.

Thanks & Regards,

Shruti