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Fitbit integration from ios App- On Safari - accounts.fitbit.com loads blank screen after login

Hi there,

I am integrating fitbit from ios App. First instance of "accounts.fitbit.com" loads with fitbit prompt for social login. I selected gmail. which takes me to gmail email & Password prompt. After entering password, safari asks me if i want to save password or not now. On selecting either, next screen just goes blank. this happened to 3 different device, even after deleting app, it always stuck on same page.

I am not able to attach image: but it says as below:

Developer Info

Email: android-market@fitbit.com

Choosing account will redirect you to: https://accounts.fitbit.com 

But goes blank even after selecting account.

Please note: This issue mainly identified when tried connecting with real device, Ipad & Iphone. On Simulator testing it works perfect. Mainly because "Save password prompt" don't come on simulator.

So far we tried cleared "Clear History and website data" on safari on device. Deleted app, reinstalled but no luck. Always stuck on blank page after selecting account. 

Please can you guide here, as seems like redirect from social login to fitbit page is not connecting

 

 

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1 REPLY 1

Hi @KimtiV,


Welcome to the forums!

 

We no longer support oAuth login using social platforms such as Gmail or Facebook. For more information, please check out this community post: https://community.fitbit.com/t5/Web-API-Development/API-OAuth-login-using-Facebook-or-Google/m-p/184....

 

I hope this helps. Let me know if you have any additional questions!.

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