Fitbit not posting notifications

[PranInfo]

Hi Team,

I have one user who is having enabled subscription for activities scope. The user is logging activity using the Fitbit portal. If he logged activity using recommended activity from the browser the Fitbit is able to post notification for that activity but if the user logged using the activity record button the Fitbit does not sendF any notification subscriber URL.

[JohnFitbit]

Hi @PranInfo,

Welcome to the forums!

Could you please PM me your client ID and user id associated to the user that you're not receiving notifications for?

You should be receiving notifications without regard to how the activity was recorded. As long as new data is present for the collection you're subscribed to, you should be notified of new data.

[PranInfo]

Hi @JohnFitbit 
I have shared clientId and Fitbit user Id in PM. Please check and let us know.

[JohnFitbit]

Thanks @PranInfo 

I received the info and investigating. I'll let you know when I have an update.

[PranInfo]

Hi @JohnFitbit 

I have shared the requested information with you in PM.

[PranInfo]

Hi @JohnFitbit 

Did you get a chance to look into further on this issue?

[JohnFitbit]

@PranInfo Apologies for the delayed response, we're attempting to test and reproduce the issue as we speak. It sounds like this might be a bug, but we want to confirm before reaching out to engineering.

[PranInfo]

hi @JohnFitbit , 
Are any updates on this bug? is it resolved from the Fitbit side?