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Getting support related to specific user accounts

‎04-17-2018 09:48

‎04-17-2018 09:48

I've requested assistance via https://dev.fitbit.com/build/reference/web-api/help/ related to particular user accounts a few times over the past few months, but have never received a response. I just submitted another inquiry there. Is there anyone here who can help me get a response?

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‎04-24-2018 18:17

‎04-24-2018 18:17

The process was different this time. Submitting the form opened a ticket and emailed me. Fitbit did follow up, and we got the issue resolved. Thanks!

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