09-17-2023 05:30
09-17-2023 05:30
Some users get stuck on the Fitbit authorization page when they have to select the Google account they use for Fitbit. These users migrated their Fitbit account to a Google account previously. The problem occurs for several users since yesterday (September 16) or today. On our test device it works fine. The users who report this issue, experience the same problem when trying to connect other apps with their Fitbit account. Previously it worked fine for these users, also after the migration to their Google account.
When they authorize our app to access their Fitbit account, the following happens:
We see this happen with several users. Is this a bug that Fitbit/Google needs to solve, or is this a problem the user can solve?
Answered! Go to the Best Answer.
10-16-2023 17:28
10-16-2023 17:28
I have 2 Fitbit accounts on my phone (wife Luxe, my Charge 5), I sign in and out of each with Fitbit app on my Pixel. If I move accounts to Google will I have problems doing the same? Wife only uses a PC. I don't want to have to log into her Google account everytime, just her Fitbit account.