08-23-2018 23:26
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08-23-2018 23:26
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Hi, i have integrated this api "https://www.fitbit.com/oauth2/authorize?response_type=code&client_id="My client id"&redirect_uri="My redirect uri"&scope=activity%20heartrate%20location%20nutrition%20profile%20settings%20sleep%20social%20weight&expires_in=604800". It opens up the login and after entering the credentialy , it says "Sorry…It's not you.It's us." and "We're experiencing an internal server problem." What is the actual error?.

11-26-2018 15:39 - edited 12-01-2018 05:53
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11-26-2018 15:39 - edited 12-01-2018 05:53
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The actual error reports a problem with the Fitbit interface, that is why it says not you it's is.
It also stated that the error has been recorded and Fitbit will look into it.
11-30-2018 15:51
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11-30-2018 15:51
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Hi @ShankarMadhu,
Would you please provide your redirect_uri? Most of the time I've seen this error, the cause was in the redirect_uri being used.
Gordon
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

