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In the case of an expired access token and invalid refresh token, can i unsubscribe the user?

‎07-26-2017 15:03

‎07-26-2017 15:03

We're still getting hammered with invalid refresh token errors, and have not gotten response from the fitbit team. This issue has been ongoing for a month now. In order to reset these users we need to unsubscribe them. Can we unsubscribe the user with out a valid token? Can someone escalate this issue at fitibit?

 

 

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2 REPLIES 2

‎08-02-2017 13:55

‎08-02-2017 13:55

Started seeing this issue happen as well.

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‎06-06-2018 20:48

‎06-06-2018 20:48

Were you ever able to find a solution?  Thanks

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