Intraday access request

[ActiveHealth]

Hi Team,

i am working an android/ios application . we need to collect intraday step count values as suggested i submitted may request to https://dev.fitbit.com/reference/web-api/help/ but we are not getting any replay from fitbit team.

Please suggest how to reach fitbit team is there any other ways to get help from them

[SunsetRunner]

Moved from the SDK to the API forum.

[ActiveHealth]

Dear Fitibit Team,

Fitbit Client ID is : 22CHFB

We are currently developing Android & iOS application known as Active Health for Singapore Sports Ministry.



Purpose :

This app is part of Active health lab whose main purpose is help improve Singapore citizens fitness, where in a Coach tracks the user activities and guides him to improve his fitness, core strength.

For this we need to collect Intraday step count details and show it in the application.

Active Health lab:

https://www.myactivesg.com/active-health/lab



Below is the screenshot link of how walk feature looks in the mobile app.

https://www.dropbox.com/s/q51msofm0g473ng/Public%20-%20Walk.pdf?dl=0

Please do the needful and provide us access to retrieve Intraday step count.



You can also reach us at “sport_cloud@sport.gov.sg”.



Thanks & Regards,

Sunilkumar Sutrawe

Associate Manager



Mobile +65 8380 4242

Office +65-6338-4824 Extension: 168(Voip)

sunilkumar.sutrawe@tagitmobile.com. www.tagitmobile.com



Tagit Pte Ltd | No.1 Changi Business Park Crescent · #03-07, Plaza 8 · Singapore 486025



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[SiddhiFitbit]

Hi Sunilkumar,

The correct channel to request intraday access is to fill out the form https://dev.fitbit.com/build/reference/web-api/help/.

Refer to the Get Activity Intraday Time Series section of https://dev.fitbit.com/build/reference/web-api/activity/#activity-time-series

"Access to the Intraday Time Series for all other uses is currently granted on a case-by-case basis. Applications must demonstrate necessity to create a great user experience. Fitbit is very supportive of non-profit research and personal projects. Commercial applications require thorough review and are subject to additional requirements. Only select applications are granted access and Fitbit reserves the right to limit this access. To request access, fill out the form here"

[ActiveHealth]

Hi 

 We have have submitted through above mention url but still now not getting any replay can you help us to get this done

[DavidSFitbit]

@ActiveHealth, did you receive a case number upon creating your request? If so, can you PM me the case number?