08-22-2022 09:20
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08-22-2022 09:20
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Hi there,
I have two Fitbit apps; one for staging and another for production. Do we need to request intraday access for each app or having one at the org/email level is enough to have for all apps?
Many thanks for your help!
Answered! Go to the Best Answer.
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08-22-2022 11:31
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08-22-2022 11:31
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Hi @youbs
It's not uncommon for developers to have multiple client IDs for their product release cycle. Yes, please submit an intraday request for each client ID. Intraday is enabled by client ID, not developer account. When submitting the request, please clarify which is for staging and production.
Thanks!
Gordon
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

08-22-2022 11:31
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08-22-2022 11:31
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Hi @youbs
It's not uncommon for developers to have multiple client IDs for their product release cycle. Yes, please submit an intraday request for each client ID. Intraday is enabled by client ID, not developer account. When submitting the request, please clarify which is for staging and production.
Thanks!
Gordon
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

09-06-2022 08:36
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09-06-2022 08:36
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Hi Gordon,
The request was supposed to be taken care of in 7 working days. We are still waiting for it (for both our staging and production).
This is preventing us from releasing some important features. Do you have an updates on when we can have access to the intraday api?
If you need any additional informations, feel free to reach out, I'll be more than happy to provide any needed details.
Thanks!
Ayyoub

10-07-2022 07:17
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10-07-2022 07:17
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I am in the same boat. Did you get a response back yet and if so, how long did it end up taking?

10-20-2022 10:49
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10-20-2022 10:49
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hi @Gordon-C , do I have submitted a request for approval 10 days ago and still haven't heard back.
I also sent a follow up email.
Do you know where I can have more info regarding my request?
Thank you!

