Issue with Syncing Manually Added Activities to Fitbit API on iOS

[kdinh1903]

I found that when a user manually adds activities to the Fitbit app (I tested on iOS), the new activity (e.g., football) is registered in the Fitbit app. In the Fitbit API (e.g., api.fitbit.com/1/user/-/activities/date/<date>.json), the activity also appears in the list of activities for that day. However, the lightlyActiveMinutes, fairlyActiveMinutes, and veryActiveMinutes values are not calculated—they return 0.

If I update any detail of that activity (such as distance, time, or steps), then the minutes mentioned above are updated with the correct values.

I need your support in resolving this bug.

[DorisFitbit]

Hi @kdinh1903 

Thank you for reaching out!

I was not able to replicate the issue on my Android device. I have forwarded this to our internal team to test on iOS and determine the next steps. I will provide an update as soon as I hear back from them.

[kdinh1903]

Hi Doris,
Thank you for replying to me. If you need any reproduce this bug, I will send you a video about my steps.

[DorisFitbit]

Hi @kdinh1903 

Yes, that'd be helpful if you can share with us.

Could you also let us know if the football exercise is recorded on top of steps that have already been recorded? Any extra details will help us replicate your scenario exactly. Thanks!

[kdinh1903]

Hi @DorisFitbit ,
You can watch my video follow this gg drive link 
Thanks.

[DorisFitbit]

Hi @kdinh1903 

Thank you for your patience. Just wanted to quickly let you know it is under investigation. I will provide an update as soon as I can!

[MariaFitbit]

Hi @kdinh1903 

Thanks for waiting.
Our team has confirmed that the reason you're not getting any activeMinutes data is because steps and heart rate data are needed to calculate this.

[kdinh1903]

Hi @MariaFitbit @DorisFitbit,
If the reason is the need for steps and heart rate data. After I edit the activity, why is the data shown? If I don't have heart rate or step, I expect that nothing is calculated.
Thanks.

[MariaFitbit]

Can you let us know what specific edit did you do to the activity?

[kdinh1903]

You can watch my video in the comment above