help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Login via google fails in IOS

yesterday

yesterday

Hi, sometimes when attempting to log in using a Google account in IOS safari browser, the account selection screen appears, but after selecting an account, the app returns to a blank login page. Please find the attached error logs and screenshots for reference.

Screen 1
IMG_5021.png

Screen 2 (After selecting connect via google)

IMG_1925.jpg

Screen 3 (Redirect back to the login page and nothing happens)

IMG_5021.png

These are the console errors when it is redirecting back to the login page
fitbit-login-console-errors.png

Best Answer
Labels:
0 Votes
0 REPLIES 0