No activities in Fitbit website, but only on my iPhone app

[Craiker]

Good evening, 

I use a Charge 2, and I wear it every day.

Even if I can see the activities registered on the Fitbit mobile app for the few last days (after I synchronized it), when I try to visualize it on the Website, most of them aren't there.

For example, for this week, I can only see the results of 2-3 days whereas on my phone I can see the results for every single day.

We're developing a client application and it receives the notifications for new activities but when we try to load them, we receive just an empty array.

Am I missing something? How can I synchronize the phone with the web version? 

By the way, if I try to manually add an activity from the web version, I can see it from the phone, and also get the correct information from my app.

Thanks.

[AndrewFitbit]

@Craiker What endpoint are you using? Because you should probably use the Get Activity Logs List endpoint. That will give you all activities, whereas the Get Daily Activity Summary endpoint will only give you manually logged activities.

[agrynco]

Hi, AndreFitbit. The situation is next - our application receives a notification about some new activity but in the fitbit there are no new activities in the activities log. But in the same time, we can see some information that some amount of calories were burnt at some specific time. My question is - is some way to get list of not of activities but something like this

[
  {
    "dateTimeFrom": "2017-04-16 00:05",
    "dateTimeTo": "2017-04-16 00:7",
    "calories": "12"
  },
  {
    "dateTimeFrom": "2017-04-16 00:15",
    "dateTimeTo": "2017-04-16 00:18",
    "calories": "3"
  }
]