We have been not receiving files from fitbit from 4/7 .
File format : FTB_LPR_MBR_SRVC_*.txt
Can you please check and confirm if the connectivity from fitibit end to below API is intact.
We see there is a traffic drop from 4/4 10 PM ET , when we check in fitbit portal, finding few ssl handshake errors as well . PFB SS with details.
API- https://api.anthem.com/v1/wellnesspartners/fitbit/notification
Please note that we have renewed the certificate for api.anthem.com during the same time and as part of which signers certificates changed from Entrust to SSL.com .
So fitbit should be having ssl.com signers for making the connectivity , as traffic is still coming intermittently please check from your end and confirm .
Certificate details are shared below.
Issuer details | Serial Num | Thumbprint |
Entrust OV TLS Issuing RSA CA 1 (Intermediate) | 6fe63ede5fc1c03afb6d7a85bd3a156d | caaac3e16bd24266887cc85673c018f46a139b0f |
SSL.com TLS RSA Root CA 2022 (Root) | 6fbedaad73bd0840e28b4dbed4f75b91 | ec2c834072af269510ff0ef203ee3170f6789dca |
