05-26-2016 11:13
05-26-2016 11:13
Hi,
We are using fitbit api in our app. We are not receiving subscription notifications for some users.
How do i solve this issue?
Answered! Go to the Best Answer.
05-26-2016 14:01
05-26-2016 14:01
If you confirm all of the above and are still having issues, contact private support with your client id and user ids. Be sure to include the results of the above.
05-26-2016 14:01
05-26-2016 14:01
If you confirm all of the above and are still having issues, contact private support with your client id and user ids. Be sure to include the results of the above.
05-27-2016 09:31
05-27-2016 09:31
Thank You
05-27-2016 09:49
05-27-2016 09:49
Hi,
When i tried to get the subscriptions for the users using GetSubscriptions endpoint its returning the values as null.
{ "collectionType": "activities", "ownerId": null, "ownerType": null, "subscriberId": null, "subscriptionId": null }
The user have recently synced their device and i can see data in their fitbit page.
05-27-2016 10:39
05-27-2016 10:39
When i tried to add subscriptions to this user it returns me a 409 Conflict response.
When i tried to delete subscription it returns me response code as not found.
05-27-2016 10:52 - edited 05-27-2016 12:48
05-27-2016 10:52 - edited 05-27-2016 12:48
When i tried to get the subscriptions for the users using GetSubscriptions endpoint its returning the values as:
{"apiSubscriptions":[]}.
When i tried to add subscriptions to this user it returns me a 409 as response code.
When i tried to delete subscription it returns me response code as not found.
The user have recently synced their device and i can see data in their fitbit page.
05-27-2016 15:22
05-27-2016 15:22
This is very odd! I think you may have created a subscription without a subscription id, which FItbit's API shouldn't allow. We're going to investigate this. Please private message me your client id.
In the interim, try doing this
05-29-2016 21:47
05-29-2016 21:47
Please PM to me your:
1) Subscription id that you specify when you create subscription endpoint
2) application id