REST API always returning internal error

[douglasrafaelcg]

When I make a request to any resource I get a internal error. I believe this is an error of the Fitbit Rest API, not my client error. This is happening when I'm using my clients, or even when I'm using the Fitbit client itself (https://dev.fitbit.com/build/reference/web-api/explore).

https://api.fitbit.com/1/user/-/activities/list.json?beforeDate=today&sort=asc&offset=0&limit=100
The following error is returned:

{
  "errors": [
    {
      "errorType": "request",
      "fieldName": "n/a",
      "message": "Cannot open connection\nPool state:  jdbcUrl=jdbc:mysql://prod-api-master.site-ops.fitbit.com:4417/api?statementInterceptors=com.fitbit.hibernate.mysql.ZipkinMysqlStatementTracingInterceptor, numIdle=0, numBusy=6, numUnclosedOrphaned=0, numInUseByStatementDestroyers=6, numTotal=6, maxSize=6, numWaiting=20, numPendingTasks=0, numActiveTasks=0\nSQL query was ???"
    }
  ],
  "success": false
}

[LucasRochaDev]

This happened to me too. I even imagined that it was an error of implementation of my clients in my REST API, however when consuming the routes through Swagger Fitbit, the error persists. It would be interesting if this error was resolved as soon as possible.

[JohnFitbit · Accepted solution]

Hi @douglasrafaelcg @LucasRochaDev,

We identified an issued yesterday that resulted in the APIs returning 500s for a short period of time and was quickly mitigated. You can check the notes at our status page https://www.fitbitstatus.com/ and subscribe to alerts if you have not done so already.

If you haven't already, please retry your requests.

Let me know if you have any questions.