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Receiving Subscription Notifications For Data Not Yet Fully Processed

‎07-17-2017 11:50

‎07-17-2017 11:50

Hello Support -- We've determined that the Subscription (PubSub) API is notifying our servers of new data available for dates of data that appear to have not completed processing and return zeros. This has been going on at least as far back as April and appears to coincide with Sleep Stages release. It also appears more pronounced on devices that haven't synced for many days, indicating some catch-up that hasn't happened yet.

 

We have resorted on our end to delaying responding to subscription notifications for at least 60 seconds but that hasn't fixed the issue entirely, some appear many minutes lagging on the Daily Activity, Sleep, and Heart Rate endpoints. Some guidance on how long to wait as a temporary solution would be helpful in the interim. 

 

Thanks,

--Aaron

 

 

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